Category Archives: smartphones

Provisional Phones/Provisional Drivers

The Provisional Phone And the Provisional Driver…

Are we needing to reinvent the phone for young people?

It used to be a teenage rite of passage in the U.S.:  At ‘Sweet Sixteen’ you were considered mature and could qualify to take a driving exam. Today, that rite comes smaller and younger. Children, well under the age of 16, have been indoctrinated into the whirl of smartphones, the friends and family of telecom.

According to a heavily reported news story in 2016, the average age (in the U.S.)  for having a smartphone today is 10 years.   That numerical average means that many of the users are actually younger!  Another statistic from the American Academy of Pediatrics and Common Sense Media, cites that 75 percent of low-income children have their own mobile device by the age of four.

Still, despite 100 years that separate their invention, smartphones and automobiles are joined at the hip. They bring similar rewards for young people.  With either technology, teens hang out with friends and meet new people, distance themselves from parental controls, and explore the world at large. However, there are also tragic parallels between the phone and driving a car. Teen drivers, ages 16 to 19 are nearly three time more likely than drivers aged 20 and older to be in a fatal crash and in 2015 there were more than 2,300 deaths. Meanwhile smartphones and social media use appear to correlate with an increase in mental illness, depression, and suicides.  A recent, large panel study with Gallup data compared offline and online social interactions. The researchers observed a statistically significant relationship between a self-reported decline in mental health and a heavier reliance on Facebook’s social interchange.

While no one is proposing that teens need a DMV (a motor vehicle office) to certify them as smartphone users, “provisional phones” could become a new heuristic. Since the beginning of automobiles there have been age restrictions. From the start drivers were required to be tested, and by 1909 one state, Pennsylvania, established an age restriction of age 18. Connecticut became the first state to lower that to age 16.

Today, smartphones seem to know no age restrictions, probably because children do not literally crash and burn. The impact is subtle. Yet recently, Silicon Valley executives, those who design hardware and software, have rallied for stricter technology use and even regulation.

Meanwhile, there is no scientific knowledge, just speculation, of the appropriate age at which children should have phones. There is an undercurrent (no pun intended) of fear about the health impacts of electromagnetic waves on young, developing brains. Meanwhile, ‘lucky thirteen’ seems to be popping-up as the new ‘sweet-sixteen’.  A Colorado doctor had proposed a ballot initiative to ban the sale of smartphones to kids under thirteen.  A large movement now afoot, in 48 states, is called wait until 8th (when children are approximately 14 years old).

The “right age” is clearly a dilemma for parents. Modern parents feel more secure if their children can be in contact, and they justify mobile phones because there are no longer land-lines. They also recognize that a child without a phone misses out socializing with friends and learning modern tools. Everyone knows that the ability and knowledge to handle electronic tools begins before age 13.

(end of part one)

Smartphones & Rental Car: Forget Me Not

Are you leaving a shadow at the car rental?

“Please remove your personal possession from the rental car… as well as your personal data… or….forget me not!”

We are all familiar with the first part of that announcement when we drop-off a rental car, particularly if we return it to an airport location. Unless you have rented a very recent model, you may not know that your digital data could stay with the car long after you have shut the trunk, grabbed your bags, and caught your flight.

With a smaller rental car agency, you may have encountered the Bluetooth display that lists past drivers as it searches for a pairing. Bigger rental agencies may be more savvy about clearing this screen. In 2015, it came to light that pairing a smartphone to a car’s Bluetooth system could leave a digital trace.   This trace might include your phone number, call list, and even contacts, unless you took efforts to delete it.

In 2016, an English cybersecurity expert, David Ward, indicated that additional steps were needed.  In a talk at the Institute of Engineering and Technology he said, “in a hire car I paired a mobile device (…) needless to say, when it went back to the rental station, there weren’t any paired devices listed in the memory (…) but all that means is they were deleted from the list; someone that could physically get hold of that unit could probably still extract the data.”  (Note: Mr. Ward,  of MIRA,  was not specific about ‘where’ this information is stored but a later zdnet item indicates it is within the car’s infortainment system.)

More recently, both Google and Apple have announced Bluetooth type systems that are supposed to reduce the risks.  Apple CarPlay and AndroidAuto are supposed to display information from the smartphone without storing it. Cars equipped with these systems  may eliminate the current risks to your data (note: or create new ones).

Meanwhile, most rental cars do not have have these systems, and it will be a while before the technology diffuses through the fleet. As an interim measure, we can remember before we set up Bluetooth, to not sync the contacts.  It has also been suggested that we allow extra time when we return a rental car so that we remember to clear it from the Bluetooth pairing!!  The full recommendation is to do a complete factory reset of the Bluetooth (you might need to ask the rental agency to assist).  Apparently, the car’s navigation system will also need to be reset and cleared of its cookie-crumb trail.

Perhaps CarPlay and Android Auto will reduce the leakage of data, and drivers will be more assured that their information will remain private. That will also require that users trust these new systems, and possibly consider paying a monthly fee too.  One solution begets another problem, yet an even more bigger one.

The pairing of the smartphone and mobility brings ‘human sized’ challenges. The simplicity and ease of using Apple Play or Android Auto will encourage drivers and their passengers to interact with their smartphones more frequently. The developers overlook human issues: the cognitive burden of doing this is two-way, quite different from the interaction with simpler things, like a manually operated , turn knob, car radio. As our technology grows and our privacy does a reset, so does out ability to distract the driver even further.

Smartphone TuneUp

A Smartphone TuneUp

It may be time to tune-up your phone, just like your car!

This month we add Smartphones to the  GrayHomesGreen Cars  title, as  they will increasingly propel mobility in the coming year. In 2017 more than 77% of Americans owned a smartphone , and 95% had a cell phone of some kind. That exceeds the number of drivers, which is 88% of people over  age 15.

There is a long history with our cars- nearly 125 years since they were invented. We have a short history with our smartphones- just ten years since the smartphone debuted.

We can enter the New Year with a fresh start if we depend on our cars less and our phones more. But, to do so we need to use our phones  mindfully and masterfully. As we transition to the age of smartphones, we take some practical lessons from our motoring experience.


(1) Get a TuneUp

Auto manufacturers recommend that we tune up our car at regular intervals-every 7,500 miles or so. That mechanical check-in keeps cars running well and avoids breakdowns further down the road.

The same principle applies to our smartphones. We periodically need to clean them up, digitally speaking. It is important to deal with the sheer volume of material- paring down saved downloads, moving pictures to a more permanent source, reduce the number of voice mails, and so forth. An average smartphone user accesses just 30 apps a month, but has downloaded one-third to one-half more. 

The following YouTube video,  was apparently inspired by the Japanese author, Marie Kondo, and  it provides some steps for a quick tune-up.


(2) Do the Detailing

You see them lined up on a Saturday morning-  the car owners that go the carwash every weekend, and keep their vehicle spanking clean. Nearly all of us wish we could take the time to do that, and restore that new-car smell.

It turns out that smartphones need to be tidied up too- and it is easier than going to the carwash. You can develop a daily habit to remove finger prints, and wipe down the screen, the case, and the chargers. It only takes a second of time and a lint-free cloth.

While you probably will not put be able to put the phone back in the original box it came in, and recreate the excitement you felt when you first opened it, you will still feel better. And, you may be able to go further….pay attention to the bag or pocket you lug your phone in. Is that space clean, easy to reach, and not too mixed up with other things you have to carry?


(3) Count the Miles

If you lease a car, you know that it is important to track the number of miles, so that you do not exceed the terms of your contract. Likewise, if you expense your miles or drive for a living, you also count them.

The same principle, tracking where we have been and how much time we have spent, has an essential role for smartphones. On a daily basis, we may read and send hundreds of messages and texts, visit innumerable multiple web sites, and open our favorite apps multiple times. It’s a good idea to slow down and observe ourselves using our phones.


If you are feeling stressed this holiday season it may be because you are stacking too many new things onto your digital presence. Take a moment to step back, count the miles, or in this case, slow down and examine the distance you cover.

(4) Share!

Note: If you find this blog interesting or useful, please instagram to #declutterphone or twitter to #declutterphone. Please share…how you might simplify and organize your smartphone?


It Takes An Island: Hawaii & Smartphone Distraction

Pedestrian Safety Month
HDOT- 2017

It takes an island to do something about transport and smartphone distraction.

Visitors to Hawaii often take home a colorful shirt or bikini, a lei, or macadamia nuts. Now, however, they can come home with some lessons on smartphones, traffic safety, and multi-modal planning. The island of Oahu is moving forward with  initiatives that will encourage alternative modes of transportation. The first program gives some weight to an issue that National Safety Council advertises every April, but wishes that the public pay attention to all year: distracted driving. With a tropical twist, Honolulu will become the first city to ban walking with a cell phone. The motto for the program is “Don’t Walk and Cross.”  

The initiative prohibits pedestrians from using cell phones and other electronic devices when they are crossing a street. The initial fines are relatively minor, between $15 and $35, with a potential cap of $99. The Councilman who sponsored the bill observed that Hawaii is ranked 13th in pedestrian deaths. Additionally, the Honolulu police supported the legislation.

In public testimony, a high school teacher noted that “students are putting themselves at a high risk for potential injuries because they are being distracted by their devices,” and a young student from Waipahu High School  endorsed the bill because, “using a cellphone while crossing the street is just as dangerous as using a cellphone while driving… the (bill) builds awareness and educates others…” Opponents of the bill wanted to spend public funds on  infrastructure improvements instead and called the bill a government overreach. In their view, motorists should be regulated, not pedestrians.

The second program on Oahu is a bike share. Tourists and residents can now check out 1000 Biki bikes distributed over 100 locations. The cost is just $3.50 per hour or $20.00 for 5 hours. Advocates claim these bikes will cut down on congestion. Critics, on the other hand, argue that the rental bikes could worsen traffic as inexperienced riders share the road with buses, tourist trolleys, cars, mopeds, other bikers, and of course, pedestrians.  

It is unknown whether the smartphone legislation grew in tandem with the biking initiative. The legislation that prohibits smartphone use has a sister clause for vehicles: motorists, including bikers, are prohibited from using handheld phones during their trip (except for GPS), as well as from wearing headphones or other electronics. So, pedestrians  and bikers now have an important role in shifting public opinion on texting and driving. If they are serious about pedestrian safety, Hawaii could also take an island-wide approach to outlaw right on red turns, reduce vehicle speed limits, and increase the length of ped-crossing intervals.

Perhaps the pedestrian cell phone use ban in Honolulu will start a movement. If locals and tourists feel safer and it proves to reduce accidents, the concept will spread. The new legislation may remind smartphone users at large that they need to pay attention to their immediate environment, whether they are on foot or behind the wheel. It is important to note that distracted driving in Hawaii is a considerable offense. Unlike other states, Hawaii takes a tough stance: it bans texting and hand held phones. However, like the mainland, it has yet to prohibit the use of hands-free smartphones in cars. There seems to be a legislative resistance everywhere to the statistical evidence that hands free-devices are dangerous in vehicles.

It will be interesting to see how Honolulu chooses to roll out the smartphone ban that begins on October 25th. Will they publicize the new legislation widely, and make people aware of it through a soft-sell approach, perhaps a parody on “enjoy Oahu, hand in hand, not hand on phone”.  The statewide poster (see image) from Pedestrian Safety Month and the Girl Scouts gives some indication that a soft-sell approach can be successful. Alternatively, Hawaii could promote the new law with a campaign that focuses on the health-risks, akin to anti-smoking messages from the American Cancer Society. Initiating the message at school crossings may be the first priority.

As the program gains momentum, pedestrians need to believe that Honolulu is strict on safety for all transportation modes, not just singling out lowly walkers. Tourists will surely be surprised if they end up with an official warning, or perhaps a small fine, as they stroll Honolulu. These smartphone wielding tourists might learn a new lesson and carry it with them back to the mainland along with their other souvenirs.

Distracted Driving Needs a Slogan- MADD II

We don’t get in cars with drunk drivers, but why do we persist in driving with someone talking on a cell phone?

April was ‘Distracted Driving Month’ and most drivers probably encountered at least one public service ad or safety warning. While the advertising campaign is thirty days long, the problem persists throughout the year. Over a twelve month period, there will be nearly 3,500  traffic deaths, and 400,000 traffic injuries associated with distracted driving per the National Highway Traffic  Safety Administration.

The real accident rate, the underlying numbers, are much larger. It is difficult for police officers at a traffic scene to code for distraction. Unlike wearing a seatbelt or testing for alcohol use, cell phone distraction is not obvious. There is no simple way to know whether a cell phone was involved in a crash and it is difficult to obtain telco calling records. Drivers often forget, or are unwilling to talk about their phone use, and witnesses are not a good source of information.

Whatever the coding, traffic deaths are the number one public health issue and take a larger toll than we realize. One sobering statistic comes from Israel, which is positioning itself as a leader in autonomous cars: since 1948, 35,000 people have died on Israel’s roads compared with 25,000 in war and terror attacks.

While cars are getting safer,  accidents due to distracted driving are on the increase. Yet the outcry about distracted driving seems to be fading (except in April). Most people would think twice about getting in a car with someone who has been drinking, yet someone using a cell phone is more at risk. A widely quoted study in Human Factors cited that a driver talking on a cell phone is more impaired that someone with a blood alcohol level exceeding 0.08.

At least three methods have been used to control distracted driving, none of them fully successful. The first method, which might be called a countermeasure, works directly on the source, the phone. The app is able to control and halt incoming calls and text messages. The apps also turn off notifications and alerts that could distract a driver or tempt to use their phone. Most of these  apps are free, but have found few followers. Even parents of teenagers, who could track their teenager’s cell phone use in real time, seem resistant to the counter-measure.  When Auto-Shut Down apps were recommended by the former Transportation Secretary Ray LaHood in 2010, critics countered that the police use text when they drive, and the apps represented an over-reach of federal government.

A second approach has been public awareness campaigns, like the one in April from the National Safety Council. There is an advantage here as people can be reached where the distraction is occurring; namely in their cars. Billboards and radio seem to be an underutilized medium. Distracted driving has not received resources that have gone into publicizing similar, year-long,  in-vehicle campaigns like “Buckle Up for Safety” and “Don’t Drive and Drive”. The NHTSA has responded with the U word: “U Drive, U Text, U Pay.”

A third approach has been legislation. The key problem is that cell phone bans are hard to enforce and traffic officers seldom pull over offenders. No state outlaws all cell phone use for drivers, despite a recommendation by the National Transportation Safety Board to ban texting while driving, and the placing of hands-free calls. 38 states ban all cell phone use by new drivers, and 14 states prohibit all drivers from using hand-held cell phones while driving. That legislation is perhaps drafted by public servants who observe their own behavior in cars, and anticipate that if it safe for them, it is safe for others.

One reason legislation lags is because people intuitively like to use their phones in cars, and they want to believe that hands free technology is safe. The counter argument, from research in cognitive science, is that cell phone conversations are detrimental to driving. Cell phone conversations keep drivers from paying full attention to the road and it also reduces their visual field. After following 100 vehicles over one year with specially equipment, researchers at the Virginia Tech Transport Institute  found that nearly eighty percent of crashes and sixty-five percent of near-crashes involved driver inattention up to three seconds before the event. Their in-car cameras recorded the source of the distraction, and, of course, it was frequently the cell phone.

There is currently a push to install hands-free phones that would eliminate the need to reach for a phone, or text while holding the steering wheel. While these intuitively seem to help, they do not reduce the cognitive burden for drivers. Vehicle dashboards with speech-recognition and  touch-screen systems distract drivers, in new and unknown ways.  It could be argued that over time, these systems will become more intuitive and drivers will get more fluent using them. In a previous blog, we compared this to the early days of car radio. An equilibrium may be reached but until then, there will be several generations of dashboard technology. Until that point, dashboard tech may cause teeth gnashing and accidents, as a humorous story in the Wall St. Journal recently noted.

Going forward, perhaps “Distracted Driving Month” will evolve into something with more staying power. “Mothers Against Drunk Driving”  might someday expand their mission to reflect the current problem, and they would not even have  to change their acronym (MADD). Meanwhile, the road to driverless cars will be filled with more distraction as drivers try to manage the intermediate dashboards.  When a fatal accident occurred in a self-driving Tesla vehicle last year, the driver was said to be in the ultimate state of distraction- watching a movie.