Category Archives: travel, cars

The Next Big Car App

 

Solving the Parking Crisis in Manhattan- May, 1929. theboweryboyshistory.com

What if you could use your smartphone to make your car trip safer and faster, increase road capacity, and pave the way for autonomous vehicles?

A prototype already exists on our phones; it’s the app that helps drivers locate off-street parking.  Some familiar names  are Spot Hero,  Parking Panda, WhereiPark, BestParking, ParkMe and ParkWhiz, but there are more.

Prior to apps, economists led by Donald Shoup  shook up the staid parking business with real-time applications of supply and demand pricing.  Programs like SF Park, reduce both search time and congestion. Pricing algorithms are based on inputs such as the past occupancy level, block size, time, day of week, and so forth. 

Now there is an opportunity to bring a new wave of improvements  through smartphones and location-aware sensors. 

GUIDED PARKING GROWS:

Guided parking apps are still evolving. Simply put, a driver enters her destination before  starting the vehicle trip, and is then routed to proximate parking places, based on preferences for cost and convenience.Upscale car manufacturers, like BMW, are already integrating Parkmobile functions into some of their dashboards . Or, the driver simply reserves a parking space before they get on the road. 

These apps are important because they change the behavior of drivers and make each trip they take more like rideshare.  Drivers do not circle aimlessly hoping to find street parking, they have an upfront knowledge of the full trip cost, and many times they are able to shorten the travel time, even allowing for the last leg on foot. It sounds like a lot, but the changes are subtle…. they sum to a more efficient use of road-travel. An IBM study estimated that up to 30 percent of traffic in a city may be caused by drivers searching for a parking spot and Imrix estimates that American drivers waste 17 hours per year in search of a space.

CHANGING EVEN MORE SPACES: 

Meanwhile, the parking apps also begin to prepare the public for autonomous vehicles. When the guided parking app is programmed to use surface lots and indoor structures, it frees up meters and curb space. Public policy needs to follow suit, and slowly reduce or eliminate street parking. This is vital because curb space is the essential enabler for future transportation: rideshare, demand based transit, and autonomous vehicles.

It may be a while before older drivers, like Baby Boomers, embrace parking apps that guide them to a surface lot or structure. But, there are plentiful reasons why younger people may enjoy them. First, the apps blend transportation with connectivity….just like an extension of the smartphones they live by. Second, being guided to a parking spot is sustainable….it helps to reduce congestion and carbon emissions. And, like rideshare, it can alleviate some of the stress and unpredictability of driving alone.

REDISCOVERING URBAN SPACE

The parking innovation is favored by two additional factors:

The first is the growing surplus of retail space and commercial frontage. As online shopping expands, the need for store-fronts shrinks. Before smartphones, commercial development sprawled along urban strips that encouraged drivers to park for free. Excess store-fronts may bring a return to denser, multi-use shopping centers that favor a more contemporary, leisurely outing centered around foot traffic, bicycles and scooters. The parking structure might have stores at ground-level, and for those needing special assistance, pickup and drop-off by a dedicated shuttle vehicle.

A second trend is also a positive: the app can free up street-side parking and  help foster open lanes. The right most travel lane could then be re-purposed for other modes of transportation, like scooters, bicycles, and motorized wheelchairs, as well as reclaiming the all-important travel curb. For many cities, the real policy issue will not be the supply and demand of parking spaces but rather, the loss of revenue from street side meters and pay-by-space.

While it may seem futuristic, smart mobile applications have already become a standard in the car. Drivers now depend on Waze and Google Maps for navigation and traffic updates.  They use pre-billed transponders to speed through toll booths.   And, when they choose not to drive, the smartphone is the enabler for  Uber or Lyft.

The growing use of smartphone apps for guided parking will add to this list. They are squarely built upon people’s familiarity and trust that telecommunications improves trip taking.

Uber Fast- Rideshare Slow?

J. Gould photo
Senior w/ bum leg meets Uber

Rideshare is fast paced. Yet,  as Uberhealthcare and Lyft Concierge expand into  new markets, and health care  in particular,  I wonder whether they need to slow things down, literally. 

For the past two years my colleagues and I have periodically offered a class  called “How to Rideshare” and it is held at the library or senior center. The course is divided into three sessions, because we have learned that seniors need time to process the information and practice.  These  students are not “digital natives.” It takes time  for them to get comfortable with smartphone basics, store a credit card online, understand cellular data versus WiFi, and position a virtual  pin on a virtual map. We have developed the class from scratch, using seniors to pretest our method, We also discovered the need to spend a lot of time going over the safety issues because seniors come full of worry….you can practically see the furrows in their brow. 

SAFETY AS SENIORS SEE IT

A specific concern keeps many seniors  wary of rideshare…. They fear that the drivers have a criminal record and will physically harm them. I don’t know the source of this anxiety, but I hunch that it originates from two concerns: first, trepidation about new technology, and second, an exaggeration on the part of the taxi industry of the rare rideshare trip that goes bad. Our classroom time dispels this safety issue. We describe the rigorous background checks (particularly in states like California and Massachusetts), we mention that Uber and Lyft provide millions of trips on a daily basis,  and we describe the advantage of cashless payment and an always-on, always trackable GPS.

We dispel the idea that rideshare is not safe for seniors.

THE HIDDEN SAFETY ISSUE

But, there is a different aspect of rideshare that continues to put older people in harm’s way. Seniors are slow, and the rideshare business is fast.

In a recent training session, the students, probably age 70 and older (we don’t ask)  had completed a five hours in the classroom, and were now excited to take their first road trip. The students successfully used their smartphone to get an Uber vehicle. For this session our destination was an ice cream parlor  located on a fairly busy street; Uber had provided ride credits, and the ice cream store had provided complementary cones. It was to be a happy graduation.

WIthin minutes a young Uber driver, in a late-model 4 door sedan pulled up, and I hopped into the front seat, while my students, two older ladies, opened the rear doors to settle into the backseat. Except that one of them didn’t. This particular elder had a bum foot and needed to walk with a cane. She was mobile on her feet, but in a dragging sort of way.  Meanwhile, the young Uber driver made a timing mistake- he waited the requisite period of time for an average passenger to load, and assumed that the lady was in the car. Without turning back to look at the passengers, he released the brake. The vehicle  started to lurch forward while our bum-footed passenger had only one leg inside the door. She was in mid-air, suspended between the street and the car.

The story has a happy ending because the Uber driver grasped the gravity, immediately  braked the vehicle before it could roll further, and sprang out to the rear door. There he  lifted the hapless rider  under her shoulder blades and wedged her into the backseat.

It was a fearful trip back to our classroom-  like travel in slow motion. As we waited for the trip to end so we could assess her condition, we distracted ourselves with talk about the Uber driver’s four month only baby boy, aptly named Miles. At the end of the trip, 15 minutes  and  5 miles later, we all breathed a sigh of relief as the lady with the bum foot took a step, then another, and hobbled away intact. No physical damage seemed to have been done, but we were all shaken up.

SLOW DOWN TO SPEED UP

I don’t know that this student will ever ride again…and I certainly know that the experience gave me second thought about how to teach rideshare to elders. Maybe there were safety concerns that I had cavalierly ignored.

Rideshare is clearly a tough business to slow down, because the faster a driver turns around passengers, the more trips and the more revenue. At the end of the day, I do not think that rideshare and older people are incompatible, but I do wonder how to mesh them better. I am reminded that as the rideshare business, Uber and Lyft, reach out to more elderly and medical riders, there is an apt proverb. It goes:  “if you want to go fast, go alone. If you want to go far, go together.”

Driving is Where Your Head Is

CAN YOU SPOT THE IPAD IN THIS PICTURE?

 

Driving is not about where your car is… it is where your head is.  But, drivers ignore the evidence and buy into an optical illusion when it comes to smartphones.

We can’t find the ipad, which is in plain site (see image) because it blends seamlessly into the upholstery.  Hands-free smartphones encourage a different optical illusion when it comes to safety and mobility. While the phone makes drive time more enjoyable it also masks the cognitive load brought to the driving task.

COGNITIVE DISTRACTION

Cognitive distraction is not a household phrase but it should get more attention in April during “Distracted Driving Awareness Month.”  This annual campaign reminds us that there are nearly 3,500 deaths  and 391,000 traffic injuries each year. These numbers  include all sources of driver distraction, not just phones.  In the past, The National Safety Council (NSC) has estimated that one in four traffic accidents is caused by texting.

It is hard to see cognitive distractions, but optical illusions help us describe it. Like the silver ipad in the image, it is visible, yet overlooked. Drivers cannot imagine the dangers of holding a phone conversation. Their bias, or misbelief, is that they can multi-task and drive safe with hands-free smartphones.  

ALL DISTRACTION IS NOT EQUAL

Some background: There are three identified sources of smartphone distraction in vehicles: the first two are obvious: manual distraction, like reaching for a smartphone or texting with it, and visual distraction, gazing at the keyboard or text, instead of the road.  Drivers rationalize that they are compliant and safe if they keep their hands on the steering wheel, and their eyes planted on the road.

Cognitive distraction is the third source of distraction. Put simply, it is the mental workload associated with a task that involves thinking about something other than the driving task . Driving safely requires more than keeping the vehicle straight within two parallel lines.  Put another way, driving safely it is not where your hands are, but where your brain is.

There is a lot of listening we do in our cars, and for the most part we do it safely. We attend to horns, and sirens outside the car…and even to the GPS on our phones, which speaks turn by turn directions. We also converse with passengers. These exchanges seldom result in ‘distraction’ from the road. Should traffic conditions deteriorate outside the windshield, most passengers, with some rare exceptions, will modulate the change. The feedback can be an outright warning, a small gap in conversation or a subtle change in pitch or tone. In any case, the driver gets alerted.

HANDS-FREE IS DIFFERENT

This is dissimilar to a hands-free conversation on a smartphone. The virtual communicator is far-away and has no knowledge of the road conditions. He/she is not able to alert the driver, slow down, or cease the conversation should road conditions suddenly change.

But, it gets more serious. Drivers on a smartphone seldom inform the virtual party at the other end that they are calling from a car. There is an unwritten rule of etiquette to stay connected, even when the traffic conditions get snarly. If drivers get deeply “wrapped up” in a conversation, their concentration can go awry. A conversation trigger may be an emotional topic, or one deeply rooted in disagreement or debate. Whatever, it tends to floods the driver’s other point of concentration, which should be the driving task.

Cognitive distraction is an everyday occurrence: busy parents call from their car and try to discipline recalcitrant teens, multi-faceted business deals sour over the phone, and political disagreements turn vitriolic.

When drivers acquire hands-free phones, they want to brush away the risk. Existing laws do not help, because they primarily regulate manual distraction and visual distraction, specifically holding a smartphone or texting and driving. There is no law that prohibits using hands-free smartphones, except among teens and novice drivers.  Cognitive Distraction is the optical illusion that we ignore at, our own risk.

TUNNEL VISION AND TUNNEL REACTIONS

The driver who talks… …but has his mind elsewhere faces trouble: first, he/she is more likely to “visually tunnel”- he tunes out more signs and signals in the environment; it might be as straightforward as missing speed-limit signage, or as deadly as blowing through a traffic signal.

Second, the distracted driver has a slower reaction time. Researcher David Strayer, at the University of Utah, finds, at the maximum, that a driver traveling only 25 mph continues to be distracted for up to 27 second after disconnecting from a highly distracting phone call or a car-voice command system. The vehicle would cover the length of three football fields before the driver regained full attention.

We should note that the majority of Strayer’s work measures the mental distraction caused by in-car information systems that are operated by voice commands. The mental distraction from an intense, emotional conversation becomes even more difficult to enumerate.

BEYOND APRIL….

It is human nature to talk and to drive… we have, collectively, been chatting for nearly 100 years old, since the beginning of motoring.  However, it a relatively new capability to drive, and to talk virtually. The differences are that we converse with someone who is not present and we are not stationary. This is an entirely new phenomenon with unmeasured risk. We tell ourselves that it is natural, but like the optical illusion, hands-free smartphones warrant a second look during “National Distracted Driving Month” and beyond.

Provisional Phones/Provisional Drivers

The Provisional Phone And the Provisional Driver…

Are we needing to reinvent the phone for young people?

It used to be a teenage rite of passage in the U.S.:  At ‘Sweet Sixteen’ you were considered mature and could qualify to take a driving exam. Today, that rite comes smaller and younger. Children, well under the age of 16, have been indoctrinated into the whirl of smartphones, the friends and family of telecom.

According to a heavily reported news story in 2016, the average age (in the U.S.)  for having a smartphone today is 10 years.   That numerical average means that many of the users are actually younger!  Another statistic from the American Academy of Pediatrics and Common Sense Media, cites that 75 percent of low-income children have their own mobile device by the age of four.

Still, despite 100 years that separate their invention, smartphones and automobiles are joined at the hip. They bring similar rewards for young people.  With either technology, teens hang out with friends and meet new people, distance themselves from parental controls, and explore the world at large. However, there are also tragic parallels between the phone and driving a car. Teen drivers, ages 16 to 19 are nearly three time more likely than drivers aged 20 and older to be in a fatal crash and in 2015 there were more than 2,300 deaths. Meanwhile smartphones and social media use appear to correlate with an increase in mental illness, depression, and suicides.  A recent, large panel study with Gallup data compared offline and online social interactions. The researchers observed a statistically significant relationship between a self-reported decline in mental health and a heavier reliance on Facebook’s social interchange.

While no one is proposing that teens need a DMV (a motor vehicle office) to certify them as smartphone users, “provisional phones” could become a new heuristic. Since the beginning of automobiles there have been age restrictions. From the start drivers were required to be tested, and by 1909 one state, Pennsylvania, established an age restriction of age 18. Connecticut became the first state to lower that to age 16.

Today, smartphones seem to know no age restrictions, probably because children do not literally crash and burn. The impact is subtle. Yet recently, Silicon Valley executives, those who design hardware and software, have rallied for stricter technology use and even regulation.

Meanwhile, there is no scientific knowledge, just speculation, of the appropriate age at which children should have phones. There is an undercurrent (no pun intended) of fear about the health impacts of electromagnetic waves on young, developing brains. Meanwhile, ‘lucky thirteen’ seems to be popping-up as the new ‘sweet-sixteen’.  A Colorado doctor had proposed a ballot initiative to ban the sale of smartphones to kids under thirteen.  A large movement now afoot, in 48 states, is called wait until 8th (when children are approximately 14 years old).

The “right age” is clearly a dilemma for parents. Modern parents feel more secure if their children can be in contact, and they justify mobile phones because there are no longer land-lines. They also recognize that a child without a phone misses out socializing with friends and learning modern tools. Everyone knows that the ability and knowledge to handle electronic tools begins before age 13.

(end of part one)

Smartphone TuneUp

selfstoragefinders.2015
A Smartphone TuneUp

It may be time to tune-up your phone, just like your car!

This month we add Smartphones to the  GrayHomesGreen Cars  title, as  they will increasingly propel mobility in the coming year. In 2017 more than 77% of Americans owned a smartphone , and 95% had a cell phone of some kind. That exceeds the number of drivers, which is 88% of people over  age 15.

There is a long history with our cars- nearly 125 years since they were invented. We have a short history with our smartphones- just ten years since the smartphone debuted.

We can enter the New Year with a fresh start if we depend on our cars less and our phones more. But, to do so we need to use our phones  mindfully and masterfully. As we transition to the age of smartphones, we take some practical lessons from our motoring experience.

 

(1) Get a TuneUp

Auto manufacturers recommend that we tune up our car at regular intervals-every 7,500 miles or so. That mechanical check-in keeps cars running well and avoids breakdowns further down the road.

The same principle applies to our smartphones. We periodically need to clean them up, digitally speaking. It is important to deal with the sheer volume of material- paring down saved downloads, moving pictures to a more permanent source, reduce the number of voice mails, and so forth. An average smartphone user accesses just 30 apps a month, but has downloaded one-third to one-half more. 

The following YouTube video,  was apparently inspired by the Japanese author, Marie Kondo, and  it provides some steps for a quick tune-up.

 

(2) Do the Detailing

You see them lined up on a Saturday morning-  the car owners that go the carwash every weekend, and keep their vehicle spanking clean. Nearly all of us wish we could take the time to do that, and restore that new-car smell.

It turns out that smartphones need to be tidied up too- and it is easier than going to the carwash. You can develop a daily habit to remove finger prints, and wipe down the screen, the case, and the chargers. It only takes a second of time and a lint-free cloth.

While you probably will not put be able to put the phone back in the original box it came in, and recreate the excitement you felt when you first opened it, you will still feel better. And, you may be able to go further….pay attention to the bag or pocket you lug your phone in. Is that space clean, easy to reach, and not too mixed up with other things you have to carry?

 

(3) Count the Miles

If you lease a car, you know that it is important to track the number of miles, so that you do not exceed the terms of your contract. Likewise, if you expense your miles or drive for a living, you also count them.

The same principle, tracking where we have been and how much time we have spent, has an essential role for smartphones. On a daily basis, we may read and send hundreds of messages and texts, visit innumerable multiple web sites, and open our favorite apps multiple times. It’s a good idea to slow down and observe ourselves using our phones.

 

If you are feeling stressed this holiday season it may be because you are stacking too many new things onto your digital presence. Take a moment to step back, count the miles, or in this case, slow down and examine the distance you cover.

(4) Share!

Note: If you find this blog interesting or useful, please instagram to #declutterphone or twitter to #declutterphone. Please share…how you might simplify and organize your smartphone?

 

Black Friday of Transportation: Fowl & Fun

Fowl Day.

It’s the Black Friday of Transportation….. Nearly 51 million Americans will travel at least 50 miles from home during the five-day period from Wednesday through Sunday, with 89 percent driving.  Even those who fly (like wild turkeys), just under 8 percent, will begin and end their trip with ground transportation.

While urban drivers will encounter an endless sea of tail lights, those driving in rural areas have different concerns. Weather is a factor,  as well as the errant deer that knows no crossing bounds.  But there is also a hazard from the turkey that is not on your plate. Vehicle-turkey accidents are as common as car-deer collisions according to a rep from the Indiana Department of Natural Resources.*

There is graphic detail in this WSBT-TV news video, courtesy of Automotive Fleet (spoiler alert:  turkeys are harmed). 

http://wsbt.com/news/local/wild-turkey-goes-through-windshield-of-truck-in-laporte-county

Next, our blog takes a U-turn and offers up  a Thanksgiving chortle. It’s a spoof on our regular topics:  rideshare, older people learning technology, future homes, and autonomous vehicles. So, let’s go foul and fun!

It’s A Turkey, Part One:

There are 200 organic turkeys to be delivered from the farm to a nearby processing plant. They are piled into small crates for the short trip, just three or four miles away. The truck has side curtains, so that the organic birds get open, circulated air. The turkeys are surprised by this change of routine; they drop feathers and cackle.

Little do they know that they have boarded  a new “autonomous tractor trailer” (called an ATT) with no human operator. The ATT sets off on the quiet farm road, unlikely to encounter traffic.

But  the road is so quiet and secluded that when night-time falls, it becomes the site for nefarious deeds. Someone has dumped a thread-bare couch on the road and it sits there, perched on its side.  As the ATT slows down to veer around it, a sudden wind gust picks up the couch, and it hurtles into the side of the truck.

The next moment is filled with feathers. The cages become airborne and their doors spring loose. The turkeys, thankful to be released, run through the grasslands, and a few fly off. They pass over the factory they were supposed to reach.

Turkey, Part Two:

Meanwhile, families are making their preparations for the big day. In elementary school, kids are learning about the boat that brought the Pilgrims to this country, the Mayflower. They also recite the names of Columbus’ boats: the Nina, the Pinta, and the Santa Maria.

One of the more precocious children asks about the first autonomous vehicles. What were they named? In a future celebration, school kids will give thanks and draw pictures of Darpa 1, Darpa 2, and Darpa 3.

Turkey, Part Three:

Grandma and Grandpa have learned the buzz and decided to give up their car. They now depend on rideshare vehicles, and there is still a driver at the steering wheel; they are not fully autonomous yet. Unfortunately, the grandparents are not always so sharp. They have not quite mastered how to use the software on their smartphone phones. It is particularly hard for them to place the pin, and they forget to check where it has automatically centered.  

On Thanksgiving Day, they prepare for their trip with apple pies in hand. But they mistakenly program someone else’s address. The rideshare driver takes them to a different town and a different home for Thanksgiving. Fortunately, they are magnanimously welcomed, and the pies are shared.

Turkey, Rebound:

It is the day after Thanksgiving, a day of frenzied shopping called Black Friday. The malls are, of course, empty because the hordes now shop online, and backroom servers work ceaselessly to keep up with the surge.  Meanwhile,  in midair, drones are delivering the packages. Unexpectedly, they are crashing into each other as they collide with errant flying turkeys.

Happy Thanksgiving!  And Safe Travels.

*disclaimer: The turkey vs. deer statistic may be specific to rural  Indiana, and these accidents normally occur during mating season, in early spring.

 

Amusing Ourselves to Death: Driver Distraction

“Amusing Ourselves to Death” is the visionary title of a book by former NYU Professor and media guru, Neil Postman. Postman was writing about film and TV, not about traffic fatalities.  He could not have imagined that  “Amusing Ourselves to Death” would be a literal title that described our roadways. It is just beginning.

The road to autonomous cars will have more casualties, as we clamor for entertainment, and demand to travel with smartphones and voice assistants.  BMW and Mini are about to introduce the Alexa to automobiles.  Cadillac and Audi will sell vehicles with Stage 2 or 3 hands-free driving.  In the not so distant future, companies might pay to send in-vehicle ads and promotions to drivers, based on knowledge of the destination. Drivers may welcome this if the ads offset their travel cost, similar to the business model used by over-the-air TV. There is synergy between cars, phones, and messages.

The synergy is easy to understand.  Within the closed confines of a car, conversation fills the space. It can seem as natural to talk with someone over the phone, as it feels to chat with the passenger sitting beside us, or in the back seat. Drivers don’t make a distinction between remote conversations and the ones they have with passengers, even though the cognitive processing skills differ. More obviously, they know that passengers react to the road…they pause, they modulate their tone of voice, and sometimes they even cry out, should they observe slowing traffic or dangerous road conditions. Passengers provide both verbal and non-verbal traffic cues, and that makes driving with a passenger safer than speaking with someone remotely, at the other end of the smartphone.

Drivers have a hard time grasping that driving and dialing are conflicting tasks. Hands free /bluetooth communications makes drivers feel safe, since they keep their hands on the wheel. They do not recognize that hands-free is not cognitive free: there is a split second shifting of focus between the conversation and the road. Most of the time, if drivers are experienced with both the road and their phones, simple, basic verbal exchanges (yes/no/when) do not seem to cause accidents. However, this assumption will be tested further as Amazon introduces its Alexa voice assistant into 2018 BMW cars and minis.  

It is noteworthy that while the diffusion of Bluetooth devices has increased and new cars have gained many more factory-installed safety features, there has still been an uptick in traffic fatalities. Between 2014 and 2016 there was a 14% increase in traffic deaths. The cause is not clear, but a common attribution is that one in four fatalities is linked to the phone.

We are now moving from an era with hands-on-the-wheel to one where messaging will be more omnipresent. Recall that the first traffic death in an autonomous vehicle occurred when a Tesla driver traveled at high speed, watching a movie. The driver failed to respond, although it was estimated, ex post, that he had 10 seconds to take back the wheel before colliding with a truck that crossed his path.

A new generation of cars, the 2018 Cadillac CT6 sedan, allow the driver to be in semi-autonomous mode, but with eyes on the road. An eye-tracking camera is mounted to the dashboard. A different system from Audi goes one step further and allows the driver to take their eyes off the road if the vehicle is on a divided road with traffic speeds under 40 mph.  Audi touts (per the WSJ)  the advantages:  “drivers can turn their attention to  “things like “ answer their email, write text messages.. or plan for their vacation.”

Spoiler: The NTSB (National Transportation Safety Board)  is reviewing the self-driving Audi and has not decided if the car is road-ready.

Whether the Cadillac or the Audi models succeed, drivers continue to sit forward  and face the windshield. To escape boredom, these drivers will surely spend more time on their smartphones. Spending more smartphone time will also justify their productivity; they can take the office with them as they travel.

In the short run, smartphones will rule. We should not expect strong legislation and public education, like the kind that greatly reduced traffic fatalities from drinking and driving. Policy makers, perhaps early adopters themselves, will be reluctant to regulate hands-free.

The NTSB may still weigh in, but owners of semi-autonomous cars will be setting a new trend. They will introduce  brand new entertainment systems to vehicles, and speed up the frequency and rate of smartphone use. If drivers are more connected and less aware, their remote vehicles will need to be more responsive. Of course, current vehicles are still in beta testing so some drivers will unwittingly amuse themselves to death. Meanwhile, other connected devices like the Alexa, will make driving less tedious but they still lack the eyes and ears of a fellow passenger.

It Takes An Island: Hawaii & Smartphone Distraction

Pedestrian Safety Month
HDOT- 2017

It takes an island to do something about transport and smartphone distraction.

Visitors to Hawaii often take home a colorful shirt or bikini, a lei, or macadamia nuts. Now, however, they can come home with some lessons on smartphones, traffic safety, and multi-modal planning. The island of Oahu is moving forward with  initiatives that will encourage alternative modes of transportation. The first program gives some weight to an issue that National Safety Council advertises every April, but wishes that the public pay attention to all year: distracted driving. With a tropical twist, Honolulu will become the first city to ban walking with a cell phone. The motto for the program is “Don’t Walk and Cross.”  

The initiative prohibits pedestrians from using cell phones and other electronic devices when they are crossing a street. The initial fines are relatively minor, between $15 and $35, with a potential cap of $99. The Councilman who sponsored the bill observed that Hawaii is ranked 13th in pedestrian deaths. Additionally, the Honolulu police supported the legislation.

In public testimony, a high school teacher noted that “students are putting themselves at a high risk for potential injuries because they are being distracted by their devices,” and a young student from Waipahu High School  endorsed the bill because, “using a cellphone while crossing the street is just as dangerous as using a cellphone while driving… the (bill) builds awareness and educates others…” Opponents of the bill wanted to spend public funds on  infrastructure improvements instead and called the bill a government overreach. In their view, motorists should be regulated, not pedestrians.

The second program on Oahu is a bike share. Tourists and residents can now check out 1000 Biki bikes distributed over 100 locations. The cost is just $3.50 per hour or $20.00 for 5 hours. Advocates claim these bikes will cut down on congestion. Critics, on the other hand, argue that the rental bikes could worsen traffic as inexperienced riders share the road with buses, tourist trolleys, cars, mopeds, other bikers, and of course, pedestrians.  

It is unknown whether the smartphone legislation grew in tandem with the biking initiative. The legislation that prohibits smartphone use has a sister clause for vehicles: motorists, including bikers, are prohibited from using handheld phones during their trip (except for GPS), as well as from wearing headphones or other electronics. So, pedestrians  and bikers now have an important role in shifting public opinion on texting and driving. If they are serious about pedestrian safety, Hawaii could also take an island-wide approach to outlaw right on red turns, reduce vehicle speed limits, and increase the length of ped-crossing intervals.

Perhaps the pedestrian cell phone use ban in Honolulu will start a movement. If locals and tourists feel safer and it proves to reduce accidents, the concept will spread. The new legislation may remind smartphone users at large that they need to pay attention to their immediate environment, whether they are on foot or behind the wheel. It is important to note that distracted driving in Hawaii is a considerable offense. Unlike other states, Hawaii takes a tough stance: it bans texting and hand held phones. However, like the mainland, it has yet to prohibit the use of hands-free smartphones in cars. There seems to be a legislative resistance everywhere to the statistical evidence that hands free-devices are dangerous in vehicles.

It will be interesting to see how Honolulu chooses to roll out the smartphone ban that begins on October 25th. Will they publicize the new legislation widely, and make people aware of it through a soft-sell approach, perhaps a parody on “enjoy Oahu, hand in hand, not hand on phone”.  The statewide poster (see image) from Pedestrian Safety Month and the Girl Scouts gives some indication that a soft-sell approach can be successful. Alternatively, Hawaii could promote the new law with a campaign that focuses on the health-risks, akin to anti-smoking messages from the American Cancer Society. Initiating the message at school crossings may be the first priority.

As the program gains momentum, pedestrians need to believe that Honolulu is strict on safety for all transportation modes, not just singling out lowly walkers. Tourists will surely be surprised if they end up with an official warning, or perhaps a small fine, as they stroll Honolulu. These smartphone wielding tourists might learn a new lesson and carry it with them back to the mainland along with their other souvenirs.

Distracted Driving Needs a Slogan- MADD II

We don’t get in cars with drunk drivers, but why do we persist in driving with someone talking on a cell phone?

April was ‘Distracted Driving Month’ and most drivers probably encountered at least one public service ad or safety warning. While the advertising campaign is thirty days long, the problem persists throughout the year. Over a twelve month period, there will be nearly 3,500  traffic deaths, and 400,000 traffic injuries associated with distracted driving per the National Highway Traffic  Safety Administration.

The real accident rate, the underlying numbers, are much larger. It is difficult for police officers at a traffic scene to code for distraction. Unlike wearing a seatbelt or testing for alcohol use, cell phone distraction is not obvious. There is no simple way to know whether a cell phone was involved in a crash and it is difficult to obtain telco calling records. Drivers often forget, or are unwilling to talk about their phone use, and witnesses are not a good source of information.

Whatever the coding, traffic deaths are the number one public health issue and take a larger toll than we realize. One sobering statistic comes from Israel, which is positioning itself as a leader in autonomous cars: since 1948, 35,000 people have died on Israel’s roads compared with 25,000 in war and terror attacks.

While cars are getting safer,  accidents due to distracted driving are on the increase. Yet the outcry about distracted driving seems to be fading (except in April). Most people would think twice about getting in a car with someone who has been drinking, yet someone using a cell phone is more at risk. A widely quoted study in Human Factors cited that a driver talking on a cell phone is more impaired that someone with a blood alcohol level exceeding 0.08.

At least three methods have been used to control distracted driving, none of them fully successful. The first method, which might be called a countermeasure, works directly on the source, the phone. The app is able to control and halt incoming calls and text messages. The apps also turn off notifications and alerts that could distract a driver or tempt to use their phone. Most of these  apps are free, but have found few followers. Even parents of teenagers, who could track their teenager’s cell phone use in real time, seem resistant to the counter-measure.  When Auto-Shut Down apps were recommended by the former Transportation Secretary Ray LaHood in 2010, critics countered that the police use text when they drive, and the apps represented an over-reach of federal government.

A second approach has been public awareness campaigns, like the one in April from the National Safety Council. There is an advantage here as people can be reached where the distraction is occurring; namely in their cars. Billboards and radio seem to be an underutilized medium. Distracted driving has not received resources that have gone into publicizing similar, year-long,  in-vehicle campaigns like “Buckle Up for Safety” and “Don’t Drive and Drive”. The NHTSA has responded with the U word: “U Drive, U Text, U Pay.”

A third approach has been legislation. The key problem is that cell phone bans are hard to enforce and traffic officers seldom pull over offenders. No state outlaws all cell phone use for drivers, despite a recommendation by the National Transportation Safety Board to ban texting while driving, and the placing of hands-free calls. 38 states ban all cell phone use by new drivers, and 14 states prohibit all drivers from using hand-held cell phones while driving. That legislation is perhaps drafted by public servants who observe their own behavior in cars, and anticipate that if it safe for them, it is safe for others.

One reason legislation lags is because people intuitively like to use their phones in cars, and they want to believe that hands free technology is safe. The counter argument, from research in cognitive science, is that cell phone conversations are detrimental to driving. Cell phone conversations keep drivers from paying full attention to the road and it also reduces their visual field. After following 100 vehicles over one year with specially equipment, researchers at the Virginia Tech Transport Institute  found that nearly eighty percent of crashes and sixty-five percent of near-crashes involved driver inattention up to three seconds before the event. Their in-car cameras recorded the source of the distraction, and, of course, it was frequently the cell phone.

There is currently a push to install hands-free phones that would eliminate the need to reach for a phone, or text while holding the steering wheel. While these intuitively seem to help, they do not reduce the cognitive burden for drivers. Vehicle dashboards with speech-recognition and  touch-screen systems distract drivers, in new and unknown ways.  It could be argued that over time, these systems will become more intuitive and drivers will get more fluent using them. In a previous blog, we compared this to the early days of car radio. An equilibrium may be reached but until then, there will be several generations of dashboard technology. Until that point, dashboard tech may cause teeth gnashing and accidents, as a humorous story in the Wall St. Journal recently noted.

Going forward, perhaps “Distracted Driving Month” will evolve into something with more staying power. “Mothers Against Drunk Driving”  might someday expand their mission to reflect the current problem, and they would not even have  to change their acronym (MADD). Meanwhile, the road to driverless cars will be filled with more distraction as drivers try to manage the intermediate dashboards.  When a fatal accident occurred in a self-driving Tesla vehicle last year, the driver was said to be in the ultimate state of distraction- watching a movie.

 

April: Springing Up Distracted Drivers

April is National Distracted Driver Month, but drivers’  may be too distracted to have noticed that. The National Safety Council began this public service campaign around 2011, but the data on driving distraction has significantly changed over the past six years.  We don’t know if we have been taken as April’s Fools.

We begin with a definition: The National Highway Traffic Safety Administration (NHTSA) reports that distracted driving is any activity that diverts attention from driving… “it includes talking or texting on your phone, eating and drinking…talking to people in your vehicle, fiddling with the radio…”

NHTSA  DATA DIPS

In 2009, the annual data released by NHTSA showed sixteen percent (16%) of fatal crashes involved distracted driving. They added that this number was probably under reported. In a more recent 2014 report, the NHTSA observed that distracted driving accounted was the cause for just ten percent (10%) of fatal crashes. It is hard to imagine that drivers have become less distracted and the accident rate is droping. The underlying reason is that the NHTSA changed the baseline for reporting data around 2011.

The rate of most distractions… eating and drinking in the car, and fiddling with the radio has probably stayed constant since 2011. The Smartphone, as distraction, did not.

SMARTPHONE RATES DO NOT DIP

 Pew Research reports that in the Spring of 2011, only thirty-five percent (35%) of Americans had a smartphone. By 2016, the ownership rate was sixty-four (64%).

It is hard to reconcile that as smartphone use has increased  the overall accident rate from distracted driving has declined. 

Yet  another government report, called NOPUS, provides confusing  data too. It observes for 2015 that the percentage of  drivers text-messaging or visibly manipulating handheld devices and phones in cars was between 2.2 and 3.8 percent. A different source, a  survey done for AT&T reports that seventy percent (70%) of drivers admitted to using their smartphone in the car.

DRIVER DISTRACTION- THEN AND  TODAY

There have been technological fixes between 2011 and 2017 that could have reduced the dangers, but there is not a consensus that they help. Consider the three known sources of driver distraction: visual distraction (taking your eyes off the road to fumble for your phone), manual distraction (fumbling for the phone and then holding it to your ear) and last but not least, cognitive distraction (dividing your attention between the road and the message content). Phone enthusiasts believe that drivers are now safer because of hands-free calling. Hands-free phones ‘ seemingly’ reduce the visual and manual distraction

COGNITIVE DISTRACTION: INFORMATION KILLER

The big unknown, the piece that we have no hard evidence about, is the cognitive distraction. Advocates like the Ford Motor Company argue  that voice-activated dashboard devices reduce some of the risks.  But, for a  counter-point see: https://www.aaafoundation.org/measuring-cognitive-distractions. The AAA Foundation for Traffic Safety disputes the fundamental assumption that hands-free make us safer. Driving requires focused mental attention, but so do the words we pick and choose when we talk or search on our phones. Most of us overestimate our dexterity at switching between the road and a cognitively demanding task. That puts our lives, and the lives of others, at risk.

The month of April is a time of rebirth- it is when we celebrate Spring, religious holidays, the return of baseball, and, with less rejoicing, tax season. Bringing National Distracted Driver Awareness into that list seems like a noble pairing, but it resembles tax season in a significant way- if only we could understand it better and get the numbers straight.